IELTS Letter - 9

You should spend about 20 minutes on this task.

You ordered a new cheque book from your bank two weeks ago but you have received nothing.

     Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

You should write at least 150 words.

You do NOT need to write your own address.

Model Answer:

Dear Sir,

     I am writing to complain about the service that I have received at your bank. Two weeks ago I ordered a cheque book by filling out the appropriate form when I visited the bank but since then I have not received the cheque book and I have received no other correspondence from the bank. It is quite urgent for me as I have quite a few bills that I need to pay that can only be paid by cheque.

     Please write to me as soon as possible and let me know how much longer I will have to wait for my cheque book and please explain why I have had to wait so long. I would also like to know what action you are going to take regarding this bad service.

     I have been a customer of your bank now for fifteen years and this is the first time I have had to complain. It is very disappointing.

I look forward to hearing from you soon.

Yours sincerely,

Graham Swann

(172 words)

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IELTS Letter - 8

You should spend about 20 minutes on this task.

Write a letter to complain about a situation in which some adolescents let their dogs run wildly causing dangerous.

You should write at least 150 words.

You do NOT need to write your own address.

Model Answer:

Dear Sir/Madam,

I am writing to draw your attention to a situation that has been developing in my neighbourhood.

      Recently, I have witnessed many dogs on the loose in the neighbourhood. The dogs, which are fierce looking and not muzzled, are given license to run around the neighbourhood. They are intimidating, especially to children and the elderly. I am afraid that it’s just a matter of time before someone gets seriously injured.

      The owners of these dogs, a bunch of adolescents, seem to be unaware of the dangers of letting their pets off the leash and have adopted a nonchalant attitude. The teenagers have been asked by numerous locals to keep the dogs under control but all requests have been ignored and the situation has not improved. I therefore believe that immediate action must be taken and I ask that you investigate the matter and take appropriate action as soon as possible to prevent the occurrence of injury and serious bodily harm.

I look forward to hearing from you.

Yours faithfully,

(162 words)

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IELTS Letter - 7

You should spend about 20 minutes on this task.

You had a good meal in a local restaurant with your family. Write a letter to the newspaper to tell them about it, describe the meal you had, and why you think the restaurant is worth visiting.

You should write at least 150 words.

You do NOT need to write your own address.

Model Answer:

To the Editor,

     I am a long standing member of our local community and I am writing a recommendation to other citizens for one of our fine neighbourhood dining establishments; The Lone Star Café.

     There were many impressive attributes which struck me upon my entrance, such as the décor and ambience. I particularly enjoyed the laidback attitude of the place. But for my mind it was the service along with the size and quality of the portions that was most memorable.

     The service was professional yet intimate, and along with the sheer quantity of the dishes served, motivated me to pass on my recommendation. I enjoyed a steak of mammoth proportions and a giant fresh, crisp salad accompanied by a selection of appropriately selected seasonal vegetables. The piece de resistance, however, was the rich Black Forest gateau served as dessert –and all for a reasonable price.

I hope after reading this, potential customers will frequent this diner – Bon appetite.

Yours truly

(161 words)

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IELTS Letter - 6

You should spend about 20 minutes on this task.

You cannot go to a company where you got an offer. Write a letter to the HR supervisor to
1. Explain the reason why you decline the offer
2. Express you gratitude
3. Explain you like your current job very much.

You should write at least 150 words.

You do NOT need to write your own address.

Model Answer:

Dear Sir,

      I was a potential employee to whom you made a job offer. I would like to extend my thanks for such an offer, especially at such a company as yours. It is, however, with deepest regret that I must decline your generous invitation and apologize for any inconvenience I may have caused.

      I appreciate immensely the interview organized by your company and the extensive effort made by all the staff involved. Their attitude was impressive and highly commendable. As such I must pass my sincerest apologies for any difficulties related to the extra work that must have been involved, and the time wasted on your behalf. Although the offer was substantial, it wasn’t enough to encourage me to sever the bonds with my current employer. During my time at my present company my superiors supported me and fostered my career. In short, they made me the employee I am today.

      I would like to keep the lines of communication open between our two parties, and look forward to further correspondence.

Yours sincerely

(174 words)

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IELTS Letter - 5

You should spend about 20 minutes on this task.

 Your car is hired from a company and while you are driving on holiday, you have a small accident.

  You will have to write a report to the company to explain it.

  You need to explain the following:
                 1. When and where you hired it?
                 2. Describe how the accident happened?
                 3. What kind of action did you take after the accident?

You should write at least 150 words.

You do NOT need to write your own address.

Model Answer:

Dear Sir,

     I am a recent customer of your rental company having I rented a car from your downtown outlet in Detroit. The car hired was an economy model vehicle which I rented from March 21st to the present. I would like to commend your company on their professionalism and the service offered, and as such I am sure you will handle my incident with these qualities.

     Unfortunately, I had an unavoidable accident involving the aforementioned vehicle and another party. The accident was caused by the other car failing to stop at the red light of the intersection I was passing through, and as such the second party collided into the driver's side of my automobile. The police were informed in situ, whereupon they recorded information regarding the accident and the other driver’s insurance details.

     The police established the other driver's responsibility for the accident, and the second party's insurance company has been informed. I would like to request that a replacement vehicle be offered while my current vehicle is incapacitated. Once again, I would like to commend your company's professional attitude.

Yours sincerely

(184 words)

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IELTS Letter - 4

You should spend about 20 minutes on this task.

You will move to a new city for work. You know some people who live there.

• Ask them for help finding accommodation
• Tell them where you would like to live
• Tell them the type of place you are looking for

You should write at least 150 words.

You do NOT need to write your own address.

model answer:

Dear Sir,

      I wanted to let you know that I am coming to live in (city) and I would like to ask if you can help me with a few things before I arrive and start my new job.

      Do you think you could give me a hand finding somewhere to live? Ideally I would like to live close to where I am going to be working, or in the downtown district. If possible I would like to be near some shops, like a supermarket and a DVD rental place. As I really love sports it would be great to be near a park too.

      I’m not too worried about the place itself. Obviously I will be looking for a flat, rather than a house, as it is just going to be me and I won’t be able to afford too much. So, a place with one bedroom is fine, but I would like to have a private bathroom (not shared), a kitchen and some kind of living room. It doesn’t matter if the kitchen is small, but it would nice to have one. I would prefer to live somewhere new, so anything in a modern apartment block would be great.

Thanks for your help

(206 words)

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IELTS Letter - 3

You should spend about 20 minutes on this task.

Your heighbours have recently written to you to complain about the noise from your houselflat.

Write a letter to your neighbours. In your letter

• explain the reasons for the noise
• apologise
• describe what action you will take

Write at least 150 words.

You do NOT need to write any addresses.

Dear James,

      I was very shocked to get your letter saying that the noise from my flat has been spoiling your evenings and causing you some distress. I am really, really sorry about that. I had no idea that you would be able to hear so much, so I hope you will accept my apologies.

      As you may have guessed, I am trying to refit my kitchen in the evenings when I get home from work. Unfortunately it is all getting longer than expected and I have been having problems with getting things to fit properly. This has meant to a lot of banging and hammering.

      As the kitchen is still not finished, I have decided to call in a professional builder who will finish the work in the next day or two. He’ll work only during daytime hours, so you won’t be disturbed in the evenings again, I promise.

Sorry to have caused these problems,

Bill.

(157 words)

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IELTS Letter - 2

You should spend about 20 minutes on this task.

You have a full time job and are also doing a part time evening course. You now find that you can not continue the course.

Write a letter to your tutor. In your letter

• describe the situation
• explain why you cannot continue at this time
• say what action you would like to take

Write at least 150 words.

You do NOT need to write any addresses.

Dear Sir or Madam,

    My name is Muhamad Abdul. I am taking a part-time evening course. I am having a hard time keeping up with this course. I am afraid I cannot continue the course.

    My problem is, I have a full-time job, from 9am – 5pm. Sometimes, I am asked to stay extra hours, to finish up the rest of the work. That is because the holidays are coming up soon. Also I have to do some work preparations for the next day.

    At night when I get home, I am too tired to even prepare a dinner for myself. Also I have no time to study for this course.

    I would like drop this course this quarter. Then take it again the next quarter. So, please accept my situation.

Thank you for your cooperation

Sincerely

M. Abdul

(135 words)

    This is an answer written by a candidate who achieved a Band 5 score. Here is the examiner's comment:

    The reason for writing is very clear in this letter but it is not clear who the letter is to. The writer gives information to cover all three bullet points, but only one is well extended, and the whole response is under    length at 135 words, so it loses marks for this.

    The information is organized and it is easy to follow the message. A range of linkers is used across the answer and they are generally accurate, but in some places, especially the first paragraph, sentences are not well-linked.

    The range of vocabulary is sufficient for the task and there are some quite precise expressions. There are no errors in word form, but some very basic spelling errors occur. In terms of grammar, the range is rather limited with many very short sentences and few complex structures. Grammar is generally well-controlled, however, with only a few minor errors and occasional inappropriate punctuation.

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IELTS Letter - 1

You should spend about 20 minutes on this task.

You eat at your college cafeteria every lunchtime. However, you think it needs some improvements.

Write a letter to the college magazine. In you letter

• explain what you like about the cafeteria
• say what is wrong with it
• suggest how it could be improved

Write at least 150 words.

You do NOT need to write any addresses.

Dear Sir/Madam,
 

    I normally eat lunch at the college cafeteria because it is reasonable priced, convenient and it has a friendly atmosphere.

   There are, however, a number of deficiencies which I think should be put right Firstly, although the staff try to keep the tables clean, there are not enough workers at peak times to clear their tables themselves then they have finished eating.

   Unfortunately , some students do not bother to do this. Also, there are a number of students who do not wait in the queue to be served, which is very annoying for the majority of us. Finally, I think the cafeteria could have better ventilation as it gets too hot, especially in the summer.

    I think it would be a good idea if more signs were put around the cafeteria asking students to put their dirty plates and cutlery on the trolleys provided and to throw away their leftovers and rubbish. Also, I think we should tell students when they are being anti-social and jumping the queue. Finally, could we please have a few windows open when things get too hot?

Yours faithfully 

   

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